Refund Policy

At IPTVDOJO, we strive to provide a reliable and satisfying service experience. However, we understand that situations may arise where a refund is necessary. This Refund Policy outlines the conditions and procedures for requesting a refund.

1. Eligibility for Refunds

Customers may be eligible for a refund under the following circumstances:

• Technical issues that significantly affect the service and cannot be resolved by our support team.

• Requests submitted within 30 days of purchase or within the first 14 days of service, depending on the specific subscription plan.

All refund requests are subject to review and approval by our support team.

2. Pro-Rata Refunds

If a customer cancels their subscription before the end of the billing period due to unresolved technical issues, IPTVDOJO/DOJOSTREAMS may provide a pro-rata refund.

This means the refund amount will be calculated based on the unused portion of the subscription period, and the remaining balance will be returned to the customer.

3. How to Request a Refund

The refund process is easy, customers can contact our customer support or fill out an online form. Our policy also states any exceptions or limitations to the refund policy, such as non-refundable fees or a percentage of the total cost that is non-refundable.

4. Important Notice

We encourage our customers to carefully read and understand our refund policy before signing up for service to ensure they are aware of the terms and conditions for obtaining a refund if needed.